Beschreibung
Connect44 is looking for Telecom Network Engineer
Start Date: September 3, 2012
Contract: 6 months rolling
Work Location: Zurichwith substantial travelling withinSwitzerland
Main Responsibilities
- Is able to operationally address suppliers or internal organizations in case of a problem.
- Escalates the next higher instance in case of a serious problem.
- Is the technical reference in the area of telecommunication and gives guidance to persons within Field Services.
- Handle complex processes
- Sophisticating coordination function between internal interfaces
- Day by day new and none predictable challenges
- Continuous reaching of cost savings trough optimizations and increase of the efficiency without decreasing the quality.
- Management of projects and processes in the service areas FLM, Preventive Maintenance, Implementation and Customer Network Service Solutions.
- Analyzing and developing of innovative concepts in a way that the productivity, quality and the costs are optimized.
- Support the 3rd party manager with definition ofSLA's of all relevant maintenance contracts in the area of telecommunication. Supervises if theSLA's are kept by the supplier and work out adaptations in case there is a need to (contract renegotiations with key suppliers, renewing of older contracts).
- Supervises the quality of our systems and plans together with engineering the replacement of systems
(Life Cycle Management). - Supervises the warranty duration of the used systems.
- Leads or supports, implements and operates SNS activities (sunrise Network Service Solutions).
- Evaluation of suppliers, measurement equipment, software, systems and tools.
- Acts as a SPOC within projects as well as in working groups.
- Supports product launches (represent FS as a SPOC).
- Supports the evaluation and introduction of new equipment and platforms in cooperation with our engineering departments (represent FS as a SPOC).
- Creates documentations, guidelines and checklists.
- Creates statistics and reports.
- Involves regularly the regions by organizing meetings and workshops in a way that the communication is assured over the regions.
- Creates and supervises the budget, searching and analysing of cost drivers and executes accurate corrective actions.
- Look permanently for improvements in order to optimize our organization.
- Interface to internal and external departments (companies).
IT
- Act as a SPOC in the area of IT issues.
- Defines and administrates the software package for the whole department by involving specialists.
- Creates and administrates the departments Intranet-Concept.
- Ordering and administration of accounts and access rights.
- Qualifications:
- Higher technical education as well as a background in economical questions wishful.
- Is able to communicate in German and in English.
- Good working knowledge of wireless and Wireline networks.
Experience:
- 6 to 10 years of experience as telecommunications engineer mandatory.
- Has experience with IT support within the telecommunications area.
- Has experience in the area of project leading.
- Has experience in the area of a service- or maintenance organization
- Has already collected work experience in a process oriented surrounding (company).
- Experienced dealing with suppliers
Skills:
- Cross-linked thinking as well as structured proceeding.
- Solution- and target oriented
- High social skills
- Motivating behavior
- Team player - friendly and polite
- Stress resistant
- Innovative, flexible, versatile and willing to learn new things
- Good communication skills and positive mind set