Beschreibung
For our client, a dynamic and multinational company in Basel, Switzerland, we are looking for a motivated and ambitious:
Process Quality Manager
Your tasks in this position
- Responsible for objectively evaluating processes, work products, and services against applicable process descriptions, standards, and procedures.
- Responsible for identifying and documenting noncompliance issues.
- Provides feedback to project staff and operational staff on the results of quality assurance activities.
- Ensures that noncompliance issues are addressed. Determines new methods and develops new procedures for accomplishing work.
- Creates a climate of collaboration and teamwork among team members and customer groups. Interfaces with all levels of management to negotiate project priorities and outcomes.
- Responsible for objectively evaluating processes, work products, and services against applicable process descriptions, standards, and procedures.
- Responsible for identifying and documenting noncompliance issues.
- Provides feedback to project staff and operational staff on the results of quality assurance activities.
- Ensures that noncompliance issues are addressed.
- Determines new methods and develops new procedures for accomplishing work.
- Creates a climate of collaboration and teamwork among team members and customer groups. Interfaces with all levels of management to negotiate project priorities and outcomes.
Skills and Experience
- 5 years of experience in Quality Management
- 3 years of experience in Change Management an Governance
- 2 years of experience in Documentation
- ITIL certification
- Experience in the pharmaceutical industry is a strong asset
- Outstanding verbal and written communication skills in English
- Ability to articulate the company's business requirements and objectives regarding quality.
- Ability to manage quality assurance projects, schedules, tasks, and deliverables.
- Ability to effectively communicate quality issues and recommendations to improve quality to senior level IT management.
- Determines process and priorities based on the requirements of a situation.
- Knowledge of quality assurance and testing processes and tools and industry standards on quality models.
- Develops unique strategies to promote the effectiveness of the group. Understands how the IT group operates and how his/her role meets customer needs and creates value.
- Identifies opportunities or problems and acts quickly and decisively to respond to the situation.
- Takes initiative to work on challenging or stretch work assignments.
- Experienced in application of governance models and quality related frameworks.
Are you interested to work in a multicultural environment? Marc Keller, Area Manager is looking forward to receiving your profile. Please send an e-mail