Beschreibung
Front Office Engineer for Radio/Microwave Network.
b) Duties and Responsibilities:
o Radio & Microwave Network Supervision
o Problem solving capabilities within radio/microwave network in NSN/Ericsson OSS.
o Interaction with Field Services Engineering Team for troubleshooting.
2. Profile Required
a) Mandatory Requirements:
o Experience working in a Front Office environment for radio/microwave systems. Includes radio access network and overview of core mobile systems.
o Knowledge of radio management systems (Nokia and Ericsson) and OSS.
o Ideally experience with trouble ticket systems (Remedy ideal but others if possible).
o Able to do basic troubleshooting on mobile radio systems.
o Proactively manage tickets coordinating multiple parties in a timely and professional manner.
o Able to coordinate multiple tasks/teams at the same time.
o Good communicator in English.
o Willing to work over an extended day (likely to be no more than 7am to 7pm and possibly the occasional night period).
o Ideally willing to work through the complete project without taking holiday