Web Infrastructure Support Analyst

CH  ‐ Vor Ort
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Schlagworte

Beschreibung

Our client, an Investment Bank based in Zurich has a large and demanding global Infrastructure, as Web Infrastructure Support Analyst your specific responsibilities would include,

Maintenance of the Web infrastructure
Implementation of requests, including new instances installs for the webfarm
Service support and closure of request tickets
Chat monitoring of escalated requests
Problem resolution, ownership and risk management of issues
Participation in on-call rotation to provide out-of hours support
Operational improvements: Procedure and process creation amendment, process training

Requirements
For this role, a bachelor's degree in IT or its equivalent in practical experience is essential. Also;
* The capacity to quickly grasp an in-depth understanding of the application functionality, basic concepts and methodologies of the systems
* A good understanding of the infrastructure of each supported product of the system inter-dependencies, good general PC skills, solid Unix skills (Solaris, Linux and Scripting) or strong Wintel skills and good Unix Skills
* An aptitude for analytical thinking and logical problem solving is essential
* Experience in a technical support role is essential
* Experience with web sites (HTML)
* Strong communication skills
* Ability to work autonomously, maintain professionalism and work under tight deadlines

If you feel you ave the criteria specified and have a specific wish and desire to work in Zurich, please contact me.

Start
ab sofort
Von
Coba IT Consultants Ltd
Eingestellt
11.04.2012
Projekt-ID:
346658
Vertragsart
Freiberuflich
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