Beschreibung
ITAC bietet mit mehr als 60 Angestellten qualitativ hochwertige Dienstleistungen im ICT-Personalverleih an. Wir verfügen über eine gepflegte Datenbank und haben eine sehr hohe Mobilisierungseffizienz. Ausserdem sind wir sympathisch, unkompliziert, flexibel und fast rund um die Uhr verfügbar für unsere Kandidaten und Kunden.ROLE
SAP Command Center (SCC) Order and Change Manager, 100%
ROLE PURPOSE, MAJOR ACCOUNTABILITIES
The following services are to be provided for supporting the Sourcing and Change Management processes:
• Hardware Order Management and Order Tracking according to NVS / IBM Process
• Close collaboration with the IBM Order Manager
• Close collaboration with the GIS CC
• Financial tracking and back charging with GIS Finance
• Manage the SCC Order Share Point side
• SAP Command Center representation in all CAB
• Provide in the WOM’s status updates on executed changes and outlook of planned changes
• Proactive review of capacity situations on SCC managed systems and based on outcome ordering in alignment with the Divisions
• Participate on the SCC On-Call Support
EDUCATION / EXPERIENCE
• Fluent in English – oral and written
• German desirable
• Several years of experience as a Service Manager, preferably in a similar role
• Novartis experience together with a good understanding of processes/organization etc. is a true asset
• Team work in a challenging IT environment
• Ability to work in an international as well as multicultural environment
• Good written and verbal communication skills
• Flexibility and experience in prioritizing tasks
• Ability to deal with variable workload
Julia Mayer
Recruitment Specialist
ITAC AG
ICT Consulting and Recruiting Company
Bahnhofstrasse 52
CH-8001 Zürich
Internet www.itac.ch