Application Service Manager

Vor Ort
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Harvey Nash IT Recruitment Switzerland
flag_no Schweiz

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On behalf of a major client in the Pharma industry, we are urgently looking for an Application Service Manager (HPC and RHEL) for a contracting role in Basel (Switzerland).

Main tasks

  • Manage/coordinate computer operations activity in a heterogeneous super computer environment used for Modelling, Simulation and Statistical Analysis.
  • Oversee all support activities (eg Level 1 & 2 customer support, open problems, on-going change implementation, communication to customers) and act as Development Informatics contact point for escalations, application problems and enhancement requests
  • Coordinate with the System Owner planned or actual service outages, information and communication to application end-users
  • Ensure that all Service Management processes are followed
  • Ensure technical problems are resolved in a timely (SLA) and cost-effective manner
  • Manage efforts for Major Incident and Emergency Changes Handling
  • Manage maintenance and application optimization.

    Our client expects expertise with High Performance Computing (HPC) Clusters or scientific computing and applications, minimum 5 years of experience and profound knowhow in Linux administration especially RedHat Enterprise Linux (RHEL release 4/5), Linux application and software installation, good knowledge of GxP policies and procedures (qualification and validation of computer systems - IQ/OQ/PQ process), minimum 5 years of ITIL experience and fluent English.

    Project overview

  • Start: ASAP
  • Duration: end of June 2012
  • Work place: Basel (Switzerland).

    If you are available very soon and interested, please send your application (CV as MS Word file and Pharma references)

    Please apply only if you offer this special skills set - thank you.