Auftrag A3272 - Product Engineer /2nd Level Supporter (contract)

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Beschreibung

Auftrag A3272 - Product Engineer /2nd Level Supporter (contract), Zug
Projekt Nr.: A3272
Funktion Product Engineer / 2nd Level Supporter (contract)
Pensum 100%
Arbeitsort Zug
Antrittstermin sofort
Dauer 12 Monate mit Option
Anzahl Stellen 1

Stellenbeschreibung

http://www.ghrgroup.ch/projekt-details/orderNr/A3272.html

Für unseren Kunden suchen wir einen sehr erfahrenen Product Engineer /2nd Level Supporter wie folgt (English):

In this challenging position as International Product Engineer, you will be working in a professional role for Global Customer Support covering the following key responsibilities:

Provide technical product support and perform product complaint handling to our global client affiliates for our 2nd level support
Creating training materials as well as organizing, coordinating and conducting training classes with international trainees.
Managing our complaint handling databases, resolving complaints, responding to inquiries, performing troubleshooting and developing/maintaining service documentation
Interdisciplinary collaboration and acting as interface between our affiliates and internal functions such as R&D, Operations, Marketing and Quality Management
Occasional troubleshooting and training activities abroad will be a special challenge
You will act in an interdisciplinary collaboration as an interface between our affiliates and internal functions, e.g. R&D, Operations and Quality.

Who you are:
You’re looking for a company where you have the opportunity to work in an international environment.
Your vocational training / basic education on mechanics and/or electro technic are completed with a maturity certificate and preferable several years work experience in the area of medical technology.
University degree of applied science (FH) or engineering (TS)
IT Know How is welcome but not mandatory
Experience in 1st or 2nd level service and support
Intercultural skills as well as an analytical and solution-oriented way of thinking
A customer-oriented and open-minded attitude
Willingness to travel

Diverse Tätigkeiten gemäss Projektleiter

AnforderungenIT Profil Priorität
Product Manager ein Muss

2nd Level Supporter ein Muss

Training & Development ein Muss

Dokumentation ein Muss

SprachenSprache mündlich schriftlich Priorität
Deutsch sehr gut sehr gut ein Muss

Englisch sehr gut sehr gut ein Muss

Wir freuen uns auf Ihre Bewerbung

André van Sprundel
CEO
_____________________________________________________________

global human resources AG
a member of the GHR Group
Projektorientiertes IT Ressourcen Management
Blegistrasse 13
CH-6340 Baar ZG

Tel:
Fax:
Mobile:
E-Mail:
Web: http://www.ghrgroup.ch
Start
03.2012
Dauer
6 Monate
(Verlängerung möglich)
Von
Global Human Resources
Eingestellt
02.03.2012
Ansprechpartner:
André van Sprundel
Projekt-ID:
326389
Vertragsart
Freiberuflich
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