Application Service Manager

Vertragsart:
Vor Ort
Start:
ASAP
Dauer:
30.06.12
Von:
Harvey Nash IT Recruitment Switzerland
Ort:
Basel-Stadt
Eingestellt:
10.02.2012
Land:
flag_no Schweiz
Projekt-ID:
314408

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On behalf of our major client in the Pharma industry, Harvey Nash is currently looking for an Application Service Manager for a challenging assignment in Switzerland.

Main tasks

  • Manages/coordinates computer operations activity in a heterogenious super computer environment used for Modeling, Simulation and Statistical Analysis.
  • Builds systems capability that reflects the highest state of technical sophistication consistent with the corporations needs and budget.
  • Focused on processes and defining frameworks to structure IT-related activities and the interactions of IT technical personnel with business customers and users. Oversee all support activities (eg Level 1 & 2 customer support, open problems, ongoing change implementation, communication to customers) and act as the Development Informatics contact point for escalations, application problems and enhancement requestsManage efforts for Major Incident and Emergency Changes Handling Coordinate with the System Owner planned or actual service outages, information and communication to application end-usersEnsure that all Service Management processes are followed Manage customer expectations by adhering to agreed priorities Support IT Account Manager to ensure solutions and resolutions are aligned with overall customer strategy Ensure technical problems are resolved in a timely (SLA) and cost-effective manner Manage maintenance and application optimization What you should bring
  • Expertise with High Performance Computing (HPC) Clusters and/or scientific computing and applications required
  • Experience in Job Scheduling/Queuing systems (eg SGE, LSF, PBS) required
  • Expertise in Linux application and software installation required
  • Scripting and programming experience required (eg. Shell, Perl)
  • Experience in Clearcase and Subversion usage desired
  • Experience in LAMP (Linux, Apache, MySQL, PHP) required
  • Experience with Java web applications (Tomcat, JBOSS) required
  • Experience in VMware ESX management required
  • Experience with Financial and budget forecasting/tracking
  • Knowledge of GxP policies and procedures, qualification and validation of computer systems (IQ/OQ/PQ process) desired

    Technical knowledge

  • Linux (RHEL 4/5) (8 years)
  • Perl/Shell (8 years)
  • ITIL (8 years)
  • Experience in Clearcase and Subversion usage desired
  • Experience in LAMP (Linux, Apache, MySQL, PHP) required
  • Experience with Java web applications (Tomcat, JBOSS) required
  • Experience in VMware ESX management required
  • Process Management

    Project overview

  • Start: ASAP
  • Duration: End of June 2012
  • Language: ENGLISH fluent
  • Work place: Basel (Switzerland)

    Interested? Please send your complete CV (MS word documents preferred) I am looking forward to receiving your application


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