Beschreibung
2 Desktop Support Technicians. Both candidates will work at a Client Site in Zug. Project Dates (planned)
Start Date: 15th February 2012
Duration: 18th August 2012 with the option to extend the agreement for another 3-6 month
Field Services in Scope:
The Field Services are provided to Client end users in cases where local intervention is required. We will provide Field services related to the CUSTOMER IT Product Portfolio. Fujitsu Desktop/Notebooks, Dell Desktops/Notebooks. Desk Side Support Services (Helping Hands for Service Desk). Work instructions will be included in the SRMS ticket or will be provided by Service Desk. Service Request Fulfilment (IMAC/D) Service Request Fulfilment includes installations (assist Zero Touch Installation), moves, adds, changes and de-installations (IMAC/D) of Users clients, peripherals and software. Time and Materials work Assist in case of Back-up & Restore (User data) Small projects like department move etc. Education and experience: DSS support experience. Basic knowledge Microsoft Win XP and 7 Basic knowledge Microsoft Office. German Language. Technical English. Good soft-skills
Skills Required
Microsoft Win XP and 7 Microsoft Office German Language Technical English
Keywords
Desktop Support Technicians Desk Side Support