Beschreibung
SAN storage Engineer
Description Environment/Project description
* Member of the regional Storage organisation that provides support of the SAN, NAS and Backup environment.
* Primary contact for the EMC CX700 Technical Refresh project for the Swiss region.
Task & Responsibilities
* Participate and lead SAN storage-related projects from start to completion.
* Maintain the availability of the infrastructure based on the Storage SAN Environment in Zurich and other regions
* Ensure that processing on all systems is in accordance with agreed SLA's
* Advise, support and coach colleagues, line managers, specialists and Project Managers on products, services, processes and results
* Support the standardisation of the storage environment.
* Ensure that appropriate tests are in line with the test concept and create transparent and complete documentation
* 1st, 2nd and 3rd Level Support of the storage environment
* Provide on call support outside of business hours.
* Assist with out-of-hours change activities, including during weekends.
* Coordinate change management with the help of planning, control and monitoring tools
* Provide recommendations for improving quality and efficiency, and implement these along the project plan into the environments
Deliverables
* In addition to the ongoing support tasks listed above:
o Act as the primary contact for the Swiss region for the EMC CX700 Technical Refresh project and ensure timely implementation of tasks to meet an aggressive deadline.
Required Experience/Skills
* Knowledge of Storage Area Network (SAN), Zoning and Fibre channel cabling (preferably CISCO technology)
* Experience with EMC's range of enterprise storage products, including Clariion, DMX and V-MAX.
* Proven customer service skills
* Formal education and training or equivalent experience in Information Technology
* Expert in consumption-driven requirements planning and team overlapped task co-ordination
* English language fluency - written and spoken
* Good communication skills
* Project start: ASAP
* Availability: 100%
* Duration: 6 months