IT Operations Manager

Zürich  ‐ Vor Ort
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Beschreibung

IT Operations Manager for our Zurich based client in the financial sector.
Your experience/skills:
  • Profound background with ITSM management within ServiceNow as well as database management in MS SQL Server
  • Ability to create and change dashboards using PowerBl
  • Well-versed with changing requirements and conditions through prioritization and management of schedules as well as experienced with integrating multiple providers into an IT organization
  • Effective communication and negotiation skills to explain concepts to various customer and stakeholder groups
  • University degree or equivalent in information technology with 3+ years of experience in conjunction with an ITIL certification is beneficial
  • Languages: English, fluent in spoken and written, any other language is an advantage


Your tasks:
  • Producing reports in PowerBI to allow stakeholders to make optimal decisions based on data driven reporting while ensuring updates on the Configuration Management database and actively managing in ServiceNow
  • Taking over the management of the Dynatrace Application monitoring platform within the Commercial Insurance business unit as well as the backlog of the Technical Operations team using Scrum methodologies
  • Integrating various service providers to ensure that Application teams are provided with the support they need to meet their development goals
  • Taking ownership of vulnerability management procedures including server patching activities
  • Coordinating the management of the Commercial Insurance Citrix platform


Start:
Duration: 07MM+
Location: Zurich, Switzerland
Ref.Nr.: BH 16984
Does this spark your interest? Then take the next step by sending us your CV as a Word document and a contact telephone number on which you are reachable during working hours.
Going the Extra Mile.
As a preferred recruitment agency for Swiss banks, international insurances, finance service providers, software and pharma companies, we acquire exciting positions since 1998 in Zurich, Bern, Basel and other regions in Switzerland every day.
Due to work permit restrictions we unfortunately can only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
New to Switzerland? In case of a successful placement, we support you with:
  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more


Thank you for your interest. By applying, you give us the permission to internally store and process your data for the application process. We strictly comply with the applicable data protection laws.
Start
06/2021
Von
RM Group
Eingestellt
08.05.2021
Projekt-ID:
2108087
Vertragsart
Freiberuflich
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