Beschreibung
Junior Application Manager - Kasieraugst, Switzerland - 6 Month Contract
General information:
We are developing and operating global IT solutions, which support business processes for drug product manufacturing with focus on shop floor applications.
Tasks & Responsibilities:
- Provide application management and support, to ensure operational stability and effectiveness of several applications.
- Support our IT solutions by applying specific knowledge of systems and tools as well as problem solving skills.
- Implement and monitor system performance using defined standards and resolve or escalate problems for resolution when appropriate.
- Manage change requests to improve efficiency, functionality, and reliability.
- Participate in the execution and documentation of system testing. Ensures that the testing activities are executed following the Validation/Test Plan, create or conduct computerized system testing to ensure quality, design integrity and proper functionality.
- Write installation guides, change requests and tickets, execute informal tests in the lab.
- Supports the business, conducts the technical meetings with suppliers.
- Troubleshooting in case of issues
- Incident management: accept, process, resolve issues in our Track and Trace applications
Must Haves:
- At least one-year MES experience (PMX or Pharma Suite)
- Proven experience working in the pharmaceutical industry within a regulated environment / Theoretical understanding of business processes in the manufacturing environment, Packaging and/or Shop floor area.
- Experience with Track and Trace Systems
- Database / SQL (analyze/understand queries)
- Good understanding of E2E packaging processes. ISA 95 and GAMP5 norms IT background