Beschreibung
For a project at our client ‘s site, an international insurance company based in Zurich, we are looking for an experienced
IT Operations Manager - MS SQL / PowerBI
Your Qualifications:
- Over 3 years' experience as an IT Operations Manager or within a similar role
- Ability to create and modify dashboards using PowerBI
- Experience with database administration in MS SQL Server
- Knowledge of ITSM within ServiceNow
- Strong customer focus with the ability to explain concepts to various customer and stakeholder groups
- Experience with integrating multiple vendors within an IT organization
- Ability to adapt to changing demands and conditions by prioritization and managing timelines
- Effective communication and negotiation skills, ITIL certifications is an advantage
- Collaborative and team-focused mindset
- Excellent analytical skills coupled with a conscientious and structured approach
- Fluent in English (written/spoken)
Your Responsibilities:
- Manage the backlog of the Technical Operations team using Scrum methodologies
- Take over the management of the Dynatrace Application monitoring platform
- Integrate various service providers to ensure that Application teams are provided with the support they need to meet their development goals
- Take ownership of vulnerability management procedures including server patching activities
- Coordinate the management of the internal Citrix platform
- Ensure that the Configuration Management database is updated and actively managed in ServiceNow
- Review Infrastructure costs and dispute charges where and when required
- Produce reports in PowerBI to allow for stakeholders to make optimal decisions based on data driven reporting
Off to new destinations! Apply now directly on or contact our team on .