Beschreibung
Beschreibung:Unser Kunde ist spezialisiert auf Third Party Management im IT-Bereich.
Branche :
Dienstleistungen allgemein
Anstellungsart :
Temporary
Pensum:
100%
Duration :
23.10.2011
Place:
Zürich
Beginn :
18. April 2011
Responsibilities:
Guided responsibilities for installing, maintaining and repairing company and multi-vendor systems which includes hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer site. Ensures customer satisfaction by advising customer on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. Supports and observes installations being performed by experienced field-engineers. Entry level position.
- B&F Services: Break and Fix Services
- Level 2 support is provided to Client users when local intervention is required. This includes SW support for the SW in scope and HW failure analyses.
- PDA connectivity (Palm, iPhone, oder von HP)
- Printer failure analyses
- DSS for PC, Laptop, Printers, SW installations, new hires setup
- Smart hand services for Servers and Network equipment
- Backup and restore user data under guidance of service desk
- Coordination of small projects (ie moves and rollouts
Skills:
- DSS experience
- Good knowledge of Microsoft Windows XP
- Good knowledge of Microsoft Office 2003
- Basic Network knowhow
- Good soft skills
Personality:
- team player
- flexible
- strong interpersonal skills
Language:
en - Englisch/English(fluent)
de - Deutsch/German(fluent)
If you are interessted, please do not hesitate to contact us with an private-message.