Beschreibung
Application Manager (Banking - CMS - Content Management Systems)
Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.
On behalf of our client, a leading financial institution in Zürich, we are looking for an Application Manager/Application Owner with very good understanding of banking and Content Management Systems.
Overview of the project:
- The role for this position will include the end-to-end responsibility of the IT service for automated content distribution according to specific interfaces and underlying rule engine(s). The resource is responsible for the day-to-day operations and will support project streams which are part of a strategic and multi-year digitization program.
Responsibilities:
- Service planning (life cycle, service enhancements and continuous improvements)
- Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and various IT units
- Incident- and defect management (analysis, proactive tracking and escalation management)
- Analysis of change requests and release planning
- Subject matter expert of end-to-end processes, logical and physical architecture
- Service management (SLA/OLA control)
- Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)
- Maintenance support in terms of life cycle changes, application documentation, regular controls, statistics, etc.
- Support of test preparation and execution, release support
- Analysis for incidents and defects, tracking and coordination with internal and external providers
Skills:
- At least 5 years of experience as an Application Manager/Owner
- Profound skills within software development
- Experience using XML, JSON and/or HTML(5)
- Experience in web services (REST API)
- Proven experience within financial industry, ideally with solid knowledge of underlying banking processes and data regulatory requirements
- Experience with enterprise content management solutions for multiple e-channels and its challenges especially regarding content distribution
- Proven expert knowledge within the technical integration of content distribution (and underlying campaign management) for various target client groups
- Know how in banking operations and incident management as an additional asset
- Good skills within application and vendor management
- Strong coordination and presentation capabilities
- Fluency in English, German skills highly preferred
Interested in this opportunity? Kindly send us your CV today through the link in the advert. However should you have any questions please contact Sophia Biafora.