Beschreibung
Change Management Support- Prosci/English/Excel/Google Suite/German
Project/Role:
For our partner Roche Diagnostics in Rotkreuz we are looking for a highly motivated and qualified Change Management Support
Background:
The position will support the Change Management for three major initiatives in Global Customer support, Knowledge & Learning Solutions (GCS KLS). The main responsibilities of GCS KLS within Roche Diagnostics are management of the user, service and maintenance documentation (eg user documentation and service & support information) for a successful product launch and product life cycle as well as delivery and implementation of Customer Training Solutions (CTS) and Digital Learning.
The three major initiatives are Roche Diagnostics Academy (RDA), Roche Diagnostics Knowledge (RDK) and Content with Wings (CwW).
The role supports the change management for RDA (ca. 70%) and RDK (ca. 20-30%) and will strongly collaborate with the change leaders for RDA and RDK. Reporting line is towards the change leader for RDK. The role is not a change manager itself but more someone who is supporting the strategic change manager in an operative way with experience in project management and change management. The focus is on the execution of what has been strategically defined by the Change Manager Lead.
Main Tasks
Tactical and operative support for implementation of change management activities
Document and maintain change assessments (change impact, stakeholder, risk, readiness)
Analyze, summarize and visualize assessment results (key findings)
Document and maintain CM plans
Create and maintain communication/training material
Organize and support communication and training events
Create, analyse and summarize stakeholder surveys
Set up, maintain and summarize KPIs (eg analytics)
MUST Have:
* University degree or commercial apprenticeship with professional experience (3+ years)
. Fluent business English is a must
. Strong operational converter with proven experience in project management support as well as project management skills and processes
. Knowledge of change management methods (eg. Prosci)
. Knowledge and expertise in common office tools (Excel, Powerpoint)
. Structured way of working
. Multi-tasking and high resilience in working in a VUCA environment
. Quick comprehension, independent way of working
. Willingness to learn
. Sense of how to summarize and visualize information to make it easy to understand and appealing for different target audiences/stakeholders
. Positive attitude towards change and driving change in an organization
Nice to have:
* Knowledge and expertise in Google Suite (G-Site, G-Form, G-Currents)
Language:
Fluent in English and German
Reference No.: 919973SGR
Role: Change Management Support
Industry: Pharma
Location: Rotkreuz
Workload: 100%
Start: 16.02.2021
Duration: 12++
Should you find yourself suitable for this position then please send us your complete CV using the link in this advert.
About us:
ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.