Beschreibung
For our Pharma Client in the Basel area, we are looking for a
Trainer/Tester/End User Support for HP ALM
Location: Basel area
Contract type: temporary contract
Start/Ende: ASAP - 31.12.2021
Pensum: 50%
Background
Dia Global IT Quality Assurance and Compliance ensures that global DIA IT processes are defined in compliance with regulations and are delivering results in line with regulatory expectations. In addition we advise and consult DIA IT being a 2nd Line of Control function (2LoC) in all aspects of Informatics relating to quality assurance, compliance, governance processes, standards and risk management and ensure that DIA IT projects and solutions comply with regulatory/legal requirements (CSV, ICFR, GDPR).
We are searching for a Trainer/Tester/End User Support for a specific Application Lifecycle Management Tool (HP Alm) in order to organize and conduct trainings, provide user consultancy in process related questions/change requests analysis/resolution and to write and perform User Acceptance Tests.
Tasks & Responsibilities
- Writing/Updating HP ALM Dia IT trainings (Slides, Data on HP ALM training environment, Videos)
- Organizing and providing (virtual) classroom training in Mannheim and Rotkreuz (in English)
- Consult users in process related questions, issue and change request analysis and resolutions in collaboration with HP ALM Solution Management.
- Writing user requirements for our HPALM instance and performing User Acceptance Tests
Must Haves
- 5y+ of experience in training and supporting people in a similar IT related environment (organize and provide virtual classroom trainings, writing Training Slides, creating Training Videos)
- Proven knowledge of HP ALM tool (not only as an end user, must be able to provide consulting in process related questions, change request analysis and to raise issues with HP ALM Solution Management
- Experience in writing user requirements and performing User Acceptance Tests
- Proven working experience in Requirement- and Test Engineering in a regulated environment
- Excellent written and verbal communication skills in English; able to quickly produce clearly written, well-organized documentation; excellent presentation and meeting facilitation skills
- Passion to train and support people
Nice to haves
- German language