IT Operations Engineer (m/f)

Zürich  ‐ Vor Ort
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Beschreibung

We are supporting our client, a private global bank in Zurich, by finding a IT Operations Engineer.

Tasks

  • Perform daily service operation checks for the end of day processes, system and applications checks and communicate the status on the DEM Sharepoint.

  • Coordinate (and run) all job actions on the system test environment.

  • 1st level analysis of job errors 

  • Provide regular & timely updates on system test and education environment issues.

  • Publish information about current and upcoming test or training limitations on the DEM SharePoint portal.

  • Perform various operations tasks for the system test and education environment.

  • Coordinate the resolution of environment issues.

  • Manage test environment reservations and capacity.

  • Plan and coordinate data refreshes or restoring of data.

  • Coordinate the maintenance tests for the test and education environments.

  • Support the projects at test data management and test case execution planning & configuration

  • Coordinate access and profiles for all users on the system test and education environments

  • Work with Release-, Config- & Test- Management to judge the impact of changes that are being deployed into the system test environment.

  • Ensure the DEM system test and education environment documentation is updated and that process, procedures and handbooks are reviewed and updated regularly.

  • Educate DEM clients about DEM services, processes and toolsets.

  • Identify improvements and support the line heads to improve the processes from and to DEM.


Requirements


  • Deep and broad knowledge around operations of heterogeneous IT environments

  • 3 to 5 years of relevant test environment coordination

  • Understanding of financial services (banking).

  • Knowledge of mainframe, job scheduling tool, MS Office

  • Understanding of Project Management methodologies.

  • Experience in issue management.

  • Experience in deployment process

  • JIRA/Confluence Erfahrungen mit Plattformen für automatisierte Tests und Deployments (Automic ARA (UC4), XebiaLabs)

  • Fluent in German an English




Soft Skills


  • Flexibility and self motivated in stressful situations

  • Customer focus

  • Self-assured appearance

  • Autonomous and efficient working approach

  • Solution oriented

  • High assertiveness and resilience

  • Team player

  • Dealing with difficult personalities and situations

  • Used to communicate with various stakeholders

Start
01.2021
Dauer
2 Monate
Von
Bosshard & Partner Unternehmensberatung AG
Eingestellt
20.10.2020
Ansprechpartner:
Hanspeter Himmel
Projekt-ID:
1985692
Vertragsart
Freiberuflich
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