Application Manager

Beschreibung

1. Projektinformationen
1.1 Einsatz- oder Projektbeschreibung bzw. Leistungsumfang des Trainings IT Channels sector supplies solutions for the needs of our different individual and corporate client segments which vary from portal offering for institutional clients to eBanking / Mobile Banking for private clients as well as further cross-sectional trading and mobile solutions. Usage is on a global scale and facing challenging changes along our digital transformation roadmap. The Workplace Capabilities team is responsible for assuring the functional readiness and stability together with the platform stream and with that to support the digitization roadmap next to upcoming regulatory and operational demand.
1.3 Einsatzbeginn (Datum) asap
1.4 Einsatzende (Datum) n/a
1.5 Ratentypus Tagesrate
1.6 Beschäftigungsgrad (in %) im Einsatzzeitraum 100%
1.7 Erfüllungsort / Einsatzort Zürich Altstetten


2. Inhaltliche Anforderungen
2.1 Rollen- bzw. Funktionsbezeichnung IT Service Owner / IT Solution Analyst eChannels / Application Specialist
2.2 Kurzbeschreibung des
Aufgabenspektrums
Aufgabenbeschrieb bzw. Definition des
Liefergegenstandes • As an IT service owner deputy and solution analyst of the eChannel Capabilities team you will be responsible for ensuring the smooth running of global eChannel services for both B2B and B2C client segments.
Your task in detail will be:
• End 2 end responsibility for e-Channel services as service owner or supporting service owner
• 3rd Level support of our e-Channel applications
• Become Subject matter expert of end-to-end processes acting as a point of escalation for both business and L2 support
• Join and support global project teams to extend our banks offerings around the globe.
• Propose ideas for continuous improvement
• Analyze and solve incidents and requirements, provide proactive tracking of problems alone or together with providers and internal specialists.
• Execute maintenance tasks (e.g. lifecycle measures, configuration and reporting)
• Document processes, knowledge and findings in WIKI
2.3 Pikett Dienste Nein
2.4 Erforderliche Erfahrung und Skills
Absolut notwendig • Higher education in computer science or similar
• Proactive, autonomous, analytical
• Highly structured, able to address options and underlying evaluation
• Good communication skills (English is must, German as an asset)
• Good understanding of IT integration and web technologies including modern IT Infrastructure concepts
• Basic experience as Business Analyst or
Requirement Engineer in a Banking Environment • Knowledge of J2EE Application Integration, i. e. Spring Boot, Docker, WLS, REST, SAML
• Good Knowledge of the following is a must: SQL (Oracle), Unix, Client Server, J2EE, Docker, Kubernetis
Wünschenswert • Business knowledge in the areas of payments, trading, asset view, mobile banking.
2.6 Verhaltenstypus / Softskills • Proactive, autonomous, analytical
• Ability to take responsibility in a highly productive environment with high visibility to external and internal clients
• Highly structured, able to address options and underlying evaluation
• High flexibility, willingness to work out of normal office hours
2.7 Sprachkenntnisse
Absolut notwendig
English
Wünschenswert German