Beschreibung
Are you looking for an interesting and challenging opportunity in Switzerland?
Next Link is looking for an IT Manufacturing Laboratory Support System Administrator to work in Basel, Switzerland for a 6 month contract(possible extension) for a multinational client.
Next Link Solution, a Swiss IT Consultancy Company that has been providing both IT services and IT staffing to major customers for the past 20 years, has an excellent opportunity that can take your career to the next level.
General Information:
Job title: IT Manufacturing Laboratory Support System Administrator
Location: Basel,Switzerland
Duration: 6 months contract,
Language: English and German
Must Have Skills:
8y+ of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory experience as 2nd level support)
8y+ of experience with business processes in the manufacturing and laboratory environment
Proven Validation experience with working in a project environment and in Informatics Service Support and Service Delivery (experience with ITIL)/Expertise with computer systems validation (CSV)
Previous experience in system installation and maintenance of operation systems, hardware and peripheral devices eg bar code scanner, printer etc.
Strong technical skills in different operating systems (Windows 7/Windows 10)
Excellent communication skills, fluent in written and spoken German and English
Service oriented attitude, being able to communicate with our customers, also in emergencies
Nice to Have Skills:
GmP certification
Experience with ServiceNow (Ticketing System)
Tasks & Responsibilities:
2nd level support for laboratory systems
Coordinate with IT partners to ensure services are met
Ensure that operational work, project related activities and on-call services are performed optimally
Provide application management and support and ensure operational stability and effectiveness of several Applications
Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
Collaborate with end users to identify needs and opportunities for improved data management and delivery -
Resolve or escalate problems for resolution when appropriate
Maintain and develop process and technical knowledge and train others within the domain