Beschreibung
For our customer located in Basel St. Johann/Switzerland we are currently looking for a: Senior Program Manager (m/f/d)The Senior Program Manager will be challenged and can further grow itself, our client is one of the first companies with the ambition establishing true customer centric governance approaches. These efforts have to deliver on scalable simplification, productivity, quality, commercial impact and/or customer digital experience targets. Always having our customers in mind making smart decisions to serve them best.
If you’re a leading personality in Program Management, understanding the customer expectations and compliance / risk requirements (in specific data privacy) and you’re excited to shape our global standards to empower and unblock our business units, then why not consider making an application today!
Tasks & Responsibilities
Leads the Privacy Project Remediation project for websites and is responsible for decision making in governance related matters
‘Unblocks’ projects and accelerates speed to market for related solutions by orchestrating and foster decision-making processes
Being an inspiring internal leader in customer centric governance and excellence in digital engagement for websites
Liaises closely with our clients function heads with key interests in websites, including Commercial, Marketing, Communications, IT, Ethic Risk & Compliance, Data Privacy and Audit functions
Works with Data Privacy and IT to provide organization wide standards for websites
Research for trends and developments in data privacy requirement for websites.
Develops, rolls-out and constantly improves globally standardized approach for data privacy management on websites
Leads the implementation of data privacy requirements for websites, considering a customer centric approach
Improves operational efficiency of processes and control activities
Must Haves
Master’s degree in Informatics, Business Informatics, Legal or Business Administration or related technical field or equivalent experience demonstrated
10+ years of hands-on experience in digital, digital marketing / engagement, governance
Extensive knowledge in data privacy
Extensive project and program management experience in cross-functional/divisional projects
A proven track record in working in matrix organization and leading without authority
Fluency in English (written and spoken)
Nice to Haves
Knowledge of pharma industry processes and its regulatory requirements
Knowledge of digital engagement platforms and future trends in it is a plus