Beschreibung
Our client, a global leader in next-generation digital services and consulting is currently seeking a pair of IT. Business Analysts based in Warsaw, Poland. You MUST already be based in Warsaw/Poland at the time of application.
Mandatory skills:
- 3 years' experience as IT Business Analyst/IT Requirements Engineer or equivalent role, within an IT organisation working in an international environment.
- Experience with ServiceNow platform as a strong advantage.
- Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements and functional specifications.
- Strong 360-degree stakeholder management, with the ability to manage competing requirements and interest groups.
- Excellent written and verbal communication skills in English.
- Information Technology background, preferably within IT infrastructure area.
Desired skills:
- Solid understanding of ITIL.
- Previous experience working with/within AGILE teams, in particular SCRUM.
- Experience in global project delivery providing analysis and solutions that supports successful project delivery in a Matrix environment.
- Experience in IT Service Management and/or IT Service Transformation.
- Ability to maintain excellent relationships with and to influence key stakeholders.
- Ability to leverage excellent written and verbal communication skills, producing material to sell a concept or support a business case, proposal or solution.
- Practical usage of MS Office applications.
- Practical usage of Atlassian Jira for requirements gathering and documenting.
- Knowledge of Visio, Tableau or other data and process tools as advantage.
- Collaborative and client focused.
- High professional standards.
- Demonstrated ability to facilitate coordination of processes and work collaboratively.
- Proactivity, pragmatism, ability to deal with tight deadlines.
- Experience in financial institutions beneficial.
- Positive approach to challenges and can-do attitude.