Beschreibung
We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Circuit Management Technician, with NATO Clearance. This will be a 5-month contract based in Mons, Belgium
Role: Circuit Management Technician
Location: Mons, Belgium
Duration: 10months +
Duties
- Contribute to the support of network service requests;
- Provide technical support for the network configuration management;
- Ensure the update of network configuration management databases in accordance with the service request requirements and internal policies/priorities;
- Ensure the consistency of the maintained network Databases;
- Assess and align the compliance of network service requests with NATO standards and references;
- Release the circuit and service orders and follow their implementation;
- Interface to the CIS community for service configuration and request management issues;
- Support the NCI Agency NSII Network Services Fulfilment Cell in the daily work related to service configuration and management support;
- Update existing, or create new, documentation for the maintained solutions, e. g. drawings, Standard Operating Procedures, User Guides;
- Be able to provide internal/external training related to the Area of Responsibility when required;
- Provide the support of exercises and trainings throughout NATO territory as required.
Requirements
- NATO SECRET is acceptable temporarily under the condition that the process for obtaining CTS has already started and is to be finalized within 12 months
Minimum:
- A diploma from a vocational school in a communications related subject or an equivalent of 2 years of work experience in the field of telecommunications;
- Industry Certification from CISCO equal to a CISCO Certified Network Associate (CCNA) or it could be compensated by verified and relevant knowledge/experience;
- Minimum 2 years' experience in configuration management of digital networks and associated transmission systems to include switching systems in support of data,voice and video transfer;
- Very good knowledge on developing network diagrams on MS Visio;
- Good knowledge of ITIL v3 framework;
- Good knowledge of Service Operation processes like Configuration Management (CM), Change Management and Incident Management;
- Good knowledge of network routing and switching technologies;
- Good knowledge of recent technological developments in communication management systems and LAN/WAN environments;
- Good knowledge of CISCO UC Collaboration environment (CUCM, CUBE, Client)
- Basic knowledge of Database Management;
- Experience of preparing technical documentation and Standard Operating Procedures;
- Good interpersonal skills and the ability to work as part of a team.
Desirable
- Industry Certification from CISCO equal to a CISCO Certified Network Professional (CCNP) or it could be compensated by verified and relevant knowledge/experience;
- 4 years' experience in configuration management of digital networks and associated transmission systems (classified and unclassified) to include switching systems in support of data, voice and video transfer;
- Good knowledge of CA Service Manager suite including CA CMDB;
- Good knowledge of NATO network configuration management tools like: CAST+, SRTS, DCIS Activation Management, BMC ITSM;
- Advanced experience of preparing technical documentation and contributing to Standard Operating Procedures/Instructions or Directives
- Knowledge of the technical support of NATO organization elements and existing NATO network architecture;
- Strong communication skills and the ability to be concise in both written and verbal communications;
- Prior experience of working in an international environment comprising both military and civilian elements.