Beschreibung
Concerning IT ambitions, the key factors for the program are the reduction of complexity of our global commercial solution landscapes, resulting in a “single source of truth” approach for the commercial and medical ecosystems globally. A cross-functional team representing the commercial, medical and digital/cross channel and informatics has been formed to define the required common capabilities and drive corresponding business/mindset changes to advance our customer engagement approach. The chosen partner will need to work to ensure the team acts and presents itself as one.General information:
Start date: 15.06.2020
Workload: 100%
Work location: Kaiseraugst
Travel: 20%
Team: 20 - 40
Tasks & Responsibilities:
• Orchestrates and oversees multiple streams/projects within the integration workstream focusing on CRM customer data and reference data integrations
• Drives towards a successful EpiCX go-live in affiliates and global functions
• Track progress of multiple streams linked to Customer Data integration in the CRM context
• Drive clarification of integration scope within the program, with Affiliates and global functions
• Coordinates with EpiCX Product Owners and IT leads to understand affiliate landscape assessments in key areas (data assessment, integration assessment, core process model assessment)
• Understand high level business process to provide guidance on scope, and analysis EpiCX capabilities vs requirements
• Plan end-to-end integrations: timelines, efforts, resources
• Manage proactively dependencies and impediments
• Plan data migration activities
• Oversees team execution in accordance with project plans, tools, and methods, and support resource planning and acquisition
• Effectively manages suppliers/vendor performance
• Oversees the fulfilment of the program and its ‘releases acceptance criteria’ and test outcomes ?
Must Haves:
• 8y of experience in leading customer data projects: BI/analytics/CRM customer data/reference data
• Proven background in leading global integrations projects, at minimum one global program in a similar environment (Pharma / Life Sciences)
• CRM / Customer Master data domain knowledge in Pharma/Life Sciences
• Experience with configuration projects; strong focus on vendor management
• Ability to work globally and to connect global / regional / local needs
• Likes to orchestrates relationships to business colleagues, IT partners, suppliers and vendors
• Understands and knows the analytics market and industry trends as well as best practices
• Very good communicator in English - written, verbal
Nice to Haves:
• University Degree in data science, statistics, advanced analytical techniques in science or business management