Beschreibung
IT Application Manager / Solution AnalystThe Role:
- As an Application Specialist of the Digital Workplace / Hub team you will be responsible for ensuring smooth running and operation of the services used by nonclients and clients, both institutional and individuals
- Subject matter expert of end-to-end processes acting as a point of escalation for both business and L2 support
- Analysis for incidents and defects, tracking and coordination with internal and external providers
- Support the development team evolving system architecture and design within the eChannels context
- Proposing continuous improvements
- Analysis of incidents and defects, proactive tracking
- Maintenance activities (e.g. lifecycle measures, configuration and reporting)
- Service monitoring, availability control, handling of incidents and problem tickets service level communication and escalation where necessary
Your Profile:
- Higher education in computer science
- Good communication skills (English, German as an asset)
- Good knowledge of web technologies
- Good knowledge of Kubernetes / Docker deployment
- Professional understanding of IT integration, interfaces and design patterns
- Experience of a business or user support function
- Proactive, autonomous, analytical
- Highly structured, able to address options and underlying evaluation
- Capable of working on multiple activities in parallel
- Desirable:
- Knowledge in Unix, bash, SQL, ITIL, DevOps, Jira, Confluence or Wiki
- Development background like Java, .net, JavaScript, HTML, CSS, restful services, websockets, mobile technologies / app development and deployment
Conditions:
- Start: June 2020
- End: December 2020 - extension possible
- Location: Zurich
In case you are interested in this position, please send your CV together with information about your availability and salary expectation to
I´m happy to answer your questions under .
Sthree Switzerland is acting as an Employment Business in relation to this vacancy.