Beschreibung
First Level Support (m/f/d)
Reference: -en
Start: asap
Duration: 12 MM+
Main tasks:
- First Level Support for a trading application (Openlink Findur)
- Requests which are issued to the support need to be recorded, actioned and dealt within a committed timeframe
- Complex issues have to be passed on to second level support
- Ensure that the solutions to issues encountered are documented so that the knowledge Database is up to date
Main qualifications
- Experienced in First Level Support
- Knowledge of the Openlink’s Findur system and/or bottomline technologies applications and/or DataWarehouse is an advantage
- Thrive working both independently and in a team
- Comfortable communicating in both oral and written English, writing skills including the ability to write system and user documentation in English
Main advantages:
- A very renowned company
- Fascinating, innovative environment in an international atmosphere
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays:
My contact person:
Lucas Bosshard
Referencenumber:
Make contact:
Email: