Beschreibung
For our client, a Swiss Bank, we are looking for an IT Support for a 12 months project (extension planned) in Zurich, Switzerland.
IT Support (Client Facing)
- Location: Zurich
- Industry: Banking
- Duration: 12 months, extension planned
Key Responsibilities
As a key member of a small, dynamic team of senior technologists, you are expected to provide support to not only business users directly, but to your colleagues in both technology and quant/risk teams.The role will suit those who seek to proactively improve processes and tasks whilst working in an exciting, ever-changing environment. The role will provide support at all levels directly to both front and Back Office teams, as well as colleagues in the technology teams.
As such, responsibilities and tasks are diverse and would include:
- Supporting Quant/Risk teams with niche industry tools and applications as well as proprietary systems
- Assisting with infrastructure and service build-outs (clustering, IIS, Vendor applications etc.)
- Working with our external hosting platform partners to ensure a stable, performant operating environment
- Proving support to the development team with their DEVOPS platform (build server maintenance/configuration etc.)
- Being the initial support contact for various business units and the resolution or escalation of any issues they may encounter
- Ensuring internal and company-wide standards for availability and continued deliverance of services and functions are met and maintained
- Supporting the technology teams with various tools and services
Essentials Skills and Qualifications:
- Excellent written and spoken English
- Very strong interpersonal and communication skills
- Proactive person who seeks to continually improve tasks and processes
- Some knowledge of Windows Administration and troubleshooting (no engineering, but needs to know basic win server admin & troubleshooting)
- Strong support all-rounder ability to pick up and support new applications and processes quickly
- Very strong interpersonal skills
- Strong Excel knowledge (VBA etc.)
- Some infrastructure cloud/virtualization knowledge
- Scripting such as PowerShell/batch or similar
- Knows their way around SQL Server (basic admin and some basic querying)
- Can navigate and understand .NET C# code (not a coder, but someone who can at least provide 1st level support on an in-house app)
Please apply online or contact Nadja.