Beschreibung
- Be responsible for all aspects of application production support, deployment and monitoring, as well as the development of tools to support these activities
- Support mission critical applications and associated platforms, ensuring the highest levels of availability, security, performance and stability are maintained at all times
- Design and build tools and solutions with a strong bias towards automating as many aspects of support as possible such that manual trivial support activity is reduced or eliminated
- Ensure new systems/services deployed can be integrated to existing monitoring and management tools so that the performance of the service and deviations from normal are easily anticipated and instrumented
- Manage Cloud services that span storage, security, networking, and compute cloud capabilities
Key deliverables
- To ensure production systems run reliably at all times, that availability, performance and business process SLAs are met or exceeded
- Spend 50% of time on tickets and 50 % on improvements that deliver engineering solutions that improve instrumentation, ease of deployment, service orchestration and other aspects of production support - reduce the burden of manual work involved as systems and user volumes scale.
- Partner with service transition managers/development leads and architects to ensure designs of new applications meet expected standards in relation to Site reliability. Ensure non-functional production support requirements are considered early in the life cycle of all new applications
- Manage Azure Portal Dashboard, Policies, Log Analytics, Azure DevOps, Resource Manager, Subscriptions, Graph API, Powershell/cli, Visual Studio Code, Python, JSON template Creation, DevOps and Infra as Code
Requirements:
- Exceptional development and engineering experience and the ability to apply that knowledge to solve the complex problem of running applications reliability at scale
- Have a blend of skills including sysadmin, security, automation and the ability to code with a deep knowledge of Operating Systems and Application Source Code, Container Fabrics, Networking, Alerting and Monitoring
- Deep knowledge of Azure Resource Manager, Monitor, Alerts, Security Centre, DevOps, RBAC
- Deep knowledge of application Source code such as Java/C++/C#
- Deep understanding of each service across the full IT life cycle, and ready to take requests for infrastructure services, applications, and environments
- Design of solutions (Monitoring/process orchestration/capacity management/deployment) that not only scale but can potentially be leveraged by other parts of the organisation
- Hands on experience working in both Agile and DevOps development methodologies
- Confident in interacting with developers and deep diving into both Application and Infrastructure code
- Willingness to challenge the status quo and introduce new ideas that will remove or reduce manual effort in relation to operating large production systems at scale.
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