Beschreibung
IT Support - Banking (German and English) (m/f/d)
Reference: -en
Start: 10/19
Duration: 12 MM+
Main tasks:
- Responsible for correct installation of End User work place HW (PC, Telephone, printer etc.)
- Work on projects to implement office moves and other changes
- Setup, deploy, replace and maintain all user systems including laptops, desktops and hand held devices
- Support global Service Desk for tasks/incidents they cannot do remotely
- Assist, support and instruct user with managing incidents, problems and service requests on any of the installed systems and applications
- Follow requests through to closure and escalate to the correct department as defined in the valid incident management support process
- Documenting and monitoring of all open requests and incidents
- Take responsibility for all coordination tasks between users and IT departments in Zurich
- Travelling to remote offices as necessary
Main qualifications
- Apprenticeship in a technical profession, college diploma or equivalent education/experience
- Profound experience in a similar role (1st Level and/or Onsite support)
- In-depth IT knowledge and extensive interests in IT technologies
- Experience troubleshooting Desktop issues
- Solid technical knowledge of all Windows desktop applications including Active Directory
- Excellent experience with Blackberry/EMM is a plus
- Quick learner with a high level of self-motivation
- Good analytical and coordination abilities
- Strong communication skills in English and German (both fluent in speaking and writing)
Main advantages:
- Co-operation in a renowned Swiss bank
- Centrally located work place with good connections to public transport (train, bus and tram)
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
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