Beschreibung
Are you looking for an interesting and challenging project in Switzerland?
If yes, this is the right opportunity for you!
Do you feel comfortable working in an international team?
Don't stop! Continue reading!
NextLink Solution, a Swiss IT Consultancy Company that has been providing both IT services and IT staffing to major customers for the past 20 years, has an excellent opportunity that can take your career to the next level.
General information:
- Start date: 12.08.2019
- Latest start date: 29.08.2019
- End date: 31.12.2019
- Extension: possible
- Work location: Kaiseraugst,
- Workload: 100%
- Remote/Home Office: possible, 1x week
- Travelling: up to 15 % (to Madrid and Warsaw occasionally, travel to San Francisco punctually)
- Team size: Reporting to the PM, no team
Tasks & Responsibilities:
- Reporting to the project manager, partner with the user adoption lead to oversee all aspects of organizational change management (OCM) for the project.
- Globally lead strategic and tactical change management, training management, employee engagement, communications and user adoption activities for the project.
- Provide strategic vision for change management and user adoption of ServiceNow, while partnering with an internal team of Roche staff to execute against the vision.
- Provide leadership and oversight to OCM training managers, instructional designers, SMEs, change champions, etc.
- Identify change management and user adoption related business issues/risks and recommend options and plans to remediate.
- Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the project.
- Design and manage global communication plans and activities (e.g. online and social media channels, newsletters, key stakeholder presentations, etc.).
- Create/manage project level surveys/metrics/KPIs to roll-up and report on change management and user adoption related activities and success.
- Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other workstreams as required.
- Manage overall OCM work plan and conduct weekly status reporting meetings.
- Manage and facilitate OCM workshops to ensure a strong understanding of change management principles and user adoption techniques to be deployed during the project.
- Build out and manage a global change agent/champion network that will support the introduction of ServiceNow to thousands of employees and external business partners across the client.
Must Haves:
- Minimum of 7+ years of experience leading and mentoring project teams on relevant engagements.
- Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization.
- Fluent in English, excellent writing and communication skills.
- Bachelor’s or Advanced degree in related specialization Change Management, Communication or similar area.
- Proven experience in a consulting and/or client-facing environment.
- Demonstrated capabilities in teamwork and leadership on large global change efforts.
- Familiarity with project management approaches, tools and phases of the project lifecycle.
- Ability to work across multiple international time zones -- late afternoon/early evening work required in the EU.
- Strong problem solving skills with the ability to exercise mature judgement.
- Ability to travel internationally both within and outside of the EU when required. Within (only for Madrid).
Nice to Haves:
++ Experience large IT Service Management Projects
+ ServiceNow Background
+ Experience in a pharmaceutical environment is preferred.