Order Manager (m/f)

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Beschreibung


  • As a modern company, our client manages to constantly develop further and break new ground

Order Manager (m/f)

Reference: -en
Start: asap
Duration: 9 MM++

Main tasks:
  • Monitor and maintain correct system transactions related to order management processes according to defined business cases (e.g. intragroup supplies) based on planning and master data parameters including the up-to-date status of the order at any point in time
  • Prepare and ensure availability of all relevant documentations and approvals needed to guarantee steadily product flow (e.g. Letter of Credit)
  • Provide guidance and assist assigned customers for returns, write-off’s, rebates and credit/debit notes according to the established SOPs and guidelines
  • Perform system bookings for returns and issue credit notes in a timely manner taking into consideration month-end, quarter-end and year-end financial timelines
  • Define and decide on priorities for physical deliveries in collaboration with Logistics Experts
  • Perform order confirmation and inbound system booking for manually placed orders
  • Guide and support third party service provider PLS
  • Act as single point of contact for escalation issues for your assigned customers, influencing and connecting relevant stakeholders to speed up (system) issue resolution
  • Maintain a proactive and close communication with customers and suppliers aligning daily business to guarantee a high customer service level at all times
  • Facilitate communication of intercompany customers and suppliers in alignment with direct communication principles and actively support in case no direct communication is in place


Main qualifications
  • Higher education (Bachelor degree) in Supply Chain Management, Business Administration or Industrial Engineering, at least vocational education in commercial professions complemented by additional training in business administration resp. supply chain management
  • In-depth experience in Supply Chain role in Health Care, Consumer Goods, Chemical or another process industry
  • Comprehensive understanding of Supply Chain processes incl. customer service and vendor management
  • Profound experience in SAP usage (advanced user knowledge)
  • Good understanding of ERP implementation methodology
  • Computer literacy: Office applications (Excel, Power Point, WinWord) and Visio
  • Proven project management, ideally in a cross-functional project
  • English and German – fluent written and spoken
  • Advanced knowledge of SAP
  • Well structured, strong conceptual thinking and process-orientation
  • Can document processes well and good presentation skills
  • Must be a confident personality with a can do attitude who is willing to expose issues and work collaboratively across functions to put in place systemic solutions that address root cause and de-liver on expected timelines
  • Strong analytical, problem-solving and critical thinking skills
  • Strong orientation towards actions, solutions and results
  • Open communicator, strong influencing skills and team player; Customer (=user) orientation and ability to coach people
  • In projects, able to set clear direction and align team and others on common objectives


Main advantages:
  • A very renowned company
  • A highly motivated team and an open way of communication
  • You will work in an international environment



About us:
With over 15 years of experience in the pharmaceutical industry, biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated professionals looking to develop themselves professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – all completely free of charge. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

My contact at Hays:

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Start
ab sofort
Dauer
9 MM++
(Verlängerung möglich)
Von
Hays AG
Eingestellt
16.03.2019
Ansprechpartner:
Kerstin Werner
Projekt-ID:
1742194
Vertragsart
Freiberuflich
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