Beschreibung
ROLE SPECIFIC
As Team member of the Operation Managed Service Team Switzerland we Operate for our customer or as Part of his operation Team his multivendor network.
As Service engineer you work as Optical Transport Engineer.
Mainly tasks are;
- Work as part of an operation Team on a customer network, providing expert technical advice on solution, troubleshooting and network acceptance activities.
- Optics Products (especially Nokia PSS product family) and Network Solutions (NMS systems included)
- Support customer demos and PoCs
- Support complex integrations of new network solutions
The role requires the applicant to be customer facing as a trusted advisor and therefore the applicant should be very confident in Optics Products and Network Management area, able to present information in a professional manner.
Random travel may be involved within Switzerland.
QUALIFICATIONS
- Bachelor degree in a technical field related to Telecommunications
- 5 years' experience in telecommunication, focus on Optical transmission
- Fluent in German and English. French advantageous.
- Good knowledge on operating and trouble-shooting on a customer network.
- Good knowledge on integrating solution, configuring network elements and trouble-shooting customer networks.
- Demonstrable "hands on" experience in network Integration, Test and Migration, and use of test equipment.
- Strong and deep knowledge of Alcatel-Lucent Optics products, especially WDM and Network Management systems -
- WDM family (1830PSS), NMS (5620SAM, 1350OMS)
- Experience with Remote Technical Support
- Good knowledge of Fault Management and Configuration Management ITIL Processes
Technologies/Products:
- Optics Products; Nokia WDM family (1830PSS)
- Network Management Systems, such as Nokia 5620SAM, NSP and 1350 OMS).
- Solaris, Redhat, Linux/Unix Shell, Scripting (Python, Shell, Perl,etc.)
- Traffic Generators.