Beschreibung
ServiceNow Consultant (m/f/d) with Languages EnglishWesthouse is a leading recruitment company that operates globally in the field of personnel selection, placement and project management.
For our client we are currently looking for a
ServiceNow Consultant (m/f/d)
General information
Reference: 114757
Location: Suisse Romande et "en remote"
Start: 25.02.2019 ServiceNow
Volume: Full time
Languages: English
Your Skills
- Minimum 4 - 5 years ServiceNow Implementation
- Specialist for applications within and beyond IT
- Certified ServiceNow Implementation Specialist; Implementation Expertise of ticketing, Experience delivering Portals
- good to have: ServiceNow Finance Service Management Implementation experience, Knowledge of S2P processes, Proven track record in implementing integrations (chat tool specifically)
Your Tasks
- Scope: Vendor portal (external portal) & financial case management Portal for creating vendor requests & support tickets + status overview; query box (user can open a case if invoice status is N/A) 2 record producers in catalog master data Including (the use of) a kind of vetting mechanism where a vendor contact can register himself as a contact for vendor X and can manage the other account that could access the portal on behalf of vendor X (similar as the setup of service now HI - ticketing systems) integrations: uni-directional interface to SAP/other invoice system (tungsten) to show last n invoices of that specific vendor in portal; email setup support; Live chat tool integration/chat bot to a NBS agent Introduction of templates during ticket creation Extra reporting
- This solution consultant should be able to manage himself and act mostly autonomously.
Interested?
We look forward to receiving your application documents in electronic form.