Sharepoint Support Engineer - Incident Support - Banking - Contract -

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Beschreibung

SharePoint Support Engineer required, to work on a project within a major Bank.

Responsibilities

  • Working with customers to solve Level 2/3 SharePoint issues within SLA
  • Managing escalations from Level 1 support
  • Day to day tracking of the support queue
  • Contribute to the wider team and overall product offering

Required

  • Strong technical experience with SharePoint 2013, including the ability to solve Farm level problems
  • Expert in Document Management features of SharePoint
  • Sound knowledge of SharePoint's site permission models
  • Strong Office (2013 and 2016) client skills and how they interact with SharePoint
  • Demonstrable experience in working in a similar Support function
  • Proven experience operating standard helpdesk/service desk tools
  • Knowledge of ITIL or similar formal processes
  • Great interpersonal skills
  • Excellent English

Desirable

  • PowerShell Scripting skills
  • Experience with harmon.ie
  • Experience with SPDockIT
  • Experience with ShareGate for ad-hoc migrations

Start date: February 2019

Duration: 12 months contract (evtl. option for extension)

For further information, please send us your updated CV with availability and contact details.

Start
ab sofort
Dauer
12 months (evtl. option for extension)
(Verlängerung möglich)
Von
Coopers Group GmbH
Eingestellt
23.01.2019
Projekt-ID:
1706520
Vertragsart
Freiberuflich
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