Beschreibung
Skype for Business Specialist with profound Voice migration knowledge wanted for our Zurich based client in the financial sector.Your experience/skills:
- 2+ years' background in Skype for Business Voice migration support and Migration tools, such as Unimax and SEFAutil
- Competency of deploying, configuring, and supporting Lync 2013 and Skype for Business Enterprise Voice with the ability to support core Skype functionality on desktop and mobile clients
- Professionalism in User Management, full understanding of Voice policy, Dial Plan and Voice routing
- Know-How of analysing and troubleshooting user experience and service quality for Voice features
- Capability to use third party tools for migrating, monitoring and administering Lync and Skype environments for incidents
- Languages: fluent English both written and spoken, German is a plus
Your tasks:
- Providing technical expertise to migrate users from Legacy Avaya Voice platform
- Performing Second Level incident support for Enterprise Voice with Skype for Business
- Being part of an incident support team with responsibility for triaging and resolving critical issues related to Voice migration
- Coaching and collaborating with team members in accomplishing goals as well as transferring knowledge in areas of expertise
Start:
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH13863
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more