Second Level Support

Zürich  ‐ Vor Ort
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Beschreibung

Second Level Support wanted for our Zurich based client in the banking sector.

Your experience/skills:
  • 3+ years' working experience as a Second Level Support coupled with proficiency in analysing Stack Traces
  • Strong background in Unix and Windows with the ability to handle files, search logs, check processes, task schedule and IIS
  • Expertise in relational DB and writing SQL queries such as Oracle, Microsoft SQL or Sybase
  • Practical knowledge in SPLUNK and Apps Dynamics, Geneos is beneficial
  • Languages: fluent English and German, both written and spoken


Your tasks:
  • Ensuring communication with internal clients within the business as well as other IT teams such as Application Development and Technology Infrastructure Services
  • Maintaining incidents through to resolution including analysing complex problems involving multiple systems and working other IT teams as required
  • Leading the team during major incidents, supporting to engage other teams and driving resolution of incidents having main impact to the business
  • Acting out as a key stakeholder within development projects to guarantee quality within software delivery as well as onboarding of knowledge from Application Development teams
  • Providing support for application deployments and aiding of critical batch jobs or overseas businesses


Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH13716

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:
  • All administrative questions
  • Finding an apartment
  • Health - and social insurance
  • Work permit and much more
Start
12/2018
Dauer
6 months
Von
RM Group
Eingestellt
08.11.2018
Projekt-ID:
1662491
Vertragsart
Freiberuflich
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