Beschreibung
Broadsoft Support Engineer (m/f)
Reference: -en
Start: 01/19
Duration: 18 MM
Main tasks:
- Provide operational support for the Broadsoft environment
- Monitor the Broadsoft environment with its interfaces and subsystems
- Implement analyses and trace as well as troubleshoot incidents and problems with ITSM and Broadsoft Exchange (TAC Tool)
- Handle and clean up alarms, update operational documents, execute work orders and report them
- Plan and implement preventive maintenance activities for the platform
- Act as first-point-of-contact for internal stakeholders
Main qualifications
- Profound knowledge of Broadsoft products: XSP, AS, NS, MS, UVS, NFM etc.
- Experience with event monitoring tools like Netcool or Icinga-Nagios
- Know-how of automation of operational processes
- Practical experience in implementing and testing configuration changes
- Fluency in English, German is a plus
Main advantages:
- Modern and challenging work environment in a dynamic atmosphere.
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays:
My contact person:
Corinne Schöni
Referencenumber:
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