Beschreibung
We are currently looking on behalf of one of our important clients for an IT 1st Level Supporter. The role has a start date of ASAP, it is on a contract basis in Thurgau Canton for 6 months with possible extension beyond this.
Your role:
- Act as a contact person for 1ST level IT Support.
- Coordinate with 2nd level support & escalate problems when necessary.
- Keep track of open cases & manage them according to clear priorities.
- Install & setup PCs.
- Always keep up to date with tasks & duties.
Your Skills & Profile:
- At least 1 year of professional experience in 1st Level IT Support.
- Sound skills in incident/problem management & troubleshooting.
- Completed Education/Training in Computer Science.
- Courteous, conscientious, cooperative & committed.
- Service-oriented personality with very good communication skills.
- Native/fluent German speaker & ideally skilled in understanding Swiss German.
If you wish to apply, please send us your resume in Word format with some references.