Beschreibung
Project manager for Patient Services Platform (CRM) (m/f)
Reference: -en
Start: 07/18
Duration: 6 MM
Main tasks:
- Enable the strategy for business process enabling platforms and manage a team in specialized areas for CRM, Patient and Customer Excellence, Launch and Brand Excellence together with Organizational Change Management
- Responsible for stimulating, surfacing and shaping business demand for business enabling solutions and for ensuring that business strategies fully leverage these global platforms and therefore enables business strategies
- Explore new business, industry and technology insights with potential to create value for the business environment
- Partner with the global platform owners to ensure that GPS and International demands are translated into effective supply requirements and ensure that the platforms and solutions deliver the expected value with a focus to continuously increase the business value of the solutions
- Partner with external vendors to ensure proper staffing of projects
- Manage the portfolio from a delivery and financial perspective
Main qualifications
- Senior relevant technical experience, including systems analysis, design and implementation
- Work experience in roles such as Commercial IT, Commercial IT Project Management
- Experience in the biotech/pharmaceutical industry with a substantial focus on sales / commercial projects with digital as a key component
- Technical skills/knowledge in CRM solutions (Veeva, SalesForce.com) including knowledge about Cycle Planning, Closed Loop Marketing, Multi Channel Marketing, etc.
- Knowledge in Digital Marketing Tools, BI/ Analytics tools, Patient Services; advanced Project Management skills with certifications are preferable
- Expert knowledge in People Management and team dynamics, proven experience in planning and execution of commercial solutions with a team of people in different geographies, strong knowledge in Organizational Change Management to enable business processes and harvesting value
- A strong ability to develop, document and present business documentation including Business Cases, Business Requirements and Project Plans
- Knowledge of app lifecycle management and the application development/project management process
- In-depth knowledge of Commercial, Marketing and Brand Planning acumen
Main advantages:
- Multinational environment
- 80% - 100% workload
About us:
IT professionals hold all the cards – if they are committed and have the right qualifications. Our customers in industry and the public sector are looking for motivated employees who like looking at the bigger picture and relish a challenge to fill IT positions on a project or permanent basis. We make sure that you, as an IT specialist, benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays:
My contact person:
Céline Schmidt
Referencenumber:
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