Digital Solution Lead Digital Supported Services

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Beschreibung

Digital Solution Lead Digital Supported Services
Reference No.: 917166NC
Role: Digital Solution Lead Digital Supported Services Location: Luzern Und Region, Switzerland
Workload: 100%
Start Date: From
Duration: Till

Tasks and Responsibilities:

The DSL Digital Supported Services is a key position and overarching responsible for supporting organizational and IT leadership in their efforts at overseeing, managing and leveraging the entire life cycle of the Digital Supported Services implementation and its various initiatives to optimally achieve the overall transformed business process. The role aim is to focus leadership efforts and provide/escalate data around the Digital Solution implementation of achieving an optimized mix among the project investments, making the best possible use of all resources and delivering the maximum value and benefits from projects within the Digital Solution implementation. The position includes aspects and ownership for identifying, prioritizing, and coordinating project and subproject resources engaged with all or many of the initiatives. The DSL Digital Supported Services is a primary source and resource to the DT Program board, steering committee and Senior Executive engagement for communications and reporting the state and performance to expectations for the initiatives.

The details below describe the responsibilities for the DSL Digital Supported Services role:

-Work closely with the DTP Core Team to map digital capabilities to enterprise architecture, IT roadmaps and business capabilities head maps
-On behalf of the DT core team and steering committee, ensure the adherence to the appropriate governance functions relating to the Digital Solution and in accordance with enterprise guidelines, policies and practices
-Lead reviews of the various initiatives, subprojects within its Digital Solution that are challenged and provide recommendations as to whether it should continue, be significantly changed
-Ensure the oversight and coordination of dependencies across the projects and programs in the Digital Supported Services portfolio, and resolve or escalate conflicts
-Direct the development and maintenance of communications and reporting around the Digital Supported Services project portfolios, their contents and the individual performance of initiatives to stakeholder and/or governance boards, the IT steering committee, and senior executives
-Run the Digital Solution Project according the IT PM Model and its milestones and deliverables.
-Coaches and mentors staff and managers under his direct or indirect report
-Maintains and controls the project budget, schedule and resources
-Manages project scope, risk and issue resolution
-Responsible for quality of his digital solution project deliverables
-Manages integration of packaged solution into enterprise technical architecture and business environment

Required Skills:

-Ten or more years of experience in IT and/or Business preferable within product and customer service
-2-5 years of experience in product maintenance and/or customer service organizations preferable within a diagnostic laboratory environment
-Five years of progressive leadership responsibilities
-Preferably experience in effectively managing cross-functional teams influencing key stakeholders across the organization and within complex contexts
-Demonstrated experience in both planning and successful execution roles in complex environments
-Preferably proven experience or demonstrated capability in leading IT infrastructure engineering groups in complex and dynamic environments
-Attainment of relevant certifications and professional networking via involvement in industry groups
-Demonstrated experience in leading diverse teams
-Experience in product structure management and product life cycle management
-Understanding of asset and service management solutions
-Understanding of advanced analytics and machine learning
-Experience in implementing this new technology into business functions
-Shown understanding in predictive maintenance and/or similar customer services

Education:

Possesses a high degree of political sensitivity, astuteness and the ability to effectively use the informal power structure of the organization to achieve success and clear obstacles for the Digital Supported Services portfolio

Soft Skills:

-Familiarity with the use of reporting tools to monitor activities and analyze performance
-Exceptional leadership skills, with the ability to communicate a vision that inspires and motivates IT and Business engineering staff and aligns to the IT and business strategy
-Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role
-Excellent analytical, conceptual thinking, planning and execution skills
-Strong infrastructure acumen, including cross-domain knowledge
-Deep understanding of current and emerging technologies and how other enterprises are employing them
-Success in leveraging both traditional practices, such as IT service management, as well as emerging methods, such as DevOps, that are optimized for agility
-Provides leadership, coaching and direction to the IT infrastructure engineering team and staff.

IT Skills:

-Digital Solution Deliverables
-Project plan/roadmap
-Resource plan (KAPLA)
-Progress report
-Project handbook
-Technical documentation according the IT PM Model

About us:

ITech Consult AG is a certified ISO 9001: 2008 Swiss company with offices also located in Germany, Great Britain and Ireland. ITech Consult is specialised in delivering ICT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.

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Start
ab sofort
Dauer
Till 28/02/2019
Von
ITech Consult
Eingestellt
16.02.2018
Projekt-ID:
1504985
Vertragsart
Freiberuflich
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