Beschreibung
Training Lead/Coordinator
About us:
ITech Consult AG is a certified ISO Swiss company with offices also located in Germany, Great Britain and Ireland. ITech Consult is specialised in delivering ICT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.
Reference No.: 916680NC
Role: Training Lead/Coordinator
Industry: IT
Location: Kaiseraugst, Switzerland
Work load: 100%
Start Date: ASAP
Duration: 6 months
Job Description:
Summary:
Service Now will replace HPSM as the standard IT Service Management tool for all IT solutions/services within Informatics that use the standard Global IT processes. The training for this project aims to support the replacement of the current IT Service Management tool (HPSM) with a cloud-based Service Now and simplification of associated processes. To make this happen the project is looking for a professional Training Lead/Project Manager to support the Organizational Change Management (OCM). The contractor will report to the ITSM Next Generation Project OCM Lead and will manage the Instructional Designer and vendors.
Responsibilities:
- Ensures the training strategy is executed as defined
- Manages and coordinate all training development activities
- Manages time, budget and resources during training development
- Ensures communication between all parties during training development
- Works together with Instructional Designer and vendors to coordinates training material review cycles
- Ensures quality of training material including adhering to Roche technical compatibility requirements
- Setup and tests in CHRIS LSO
- Initiates training delivery and evaluation
- Ensures the organization (invitation) of the Train-the-Trainer/Data Admin session (if applicable)
- Ensures appropriate end-user feedback forms are implemented in training deliverables
- Ensures quality of training material including adhering to Roche technical compatibility requirements
- Ensures communication between all parties during training development
- Ensures the Role Mapping spreadsheet is maintained
- Escalate issues to OCM Lead
- Prepare and present weekly training report to OCM Team as needed
-Excellent process tracking and time management skills are required to be able to handle a big amount of data manually
Required Skill:
- +5 years of experience in general project management in the IT area.
- Specification: +2 years of experience in project management in context of trainings (previous experience managing major trainingg development initiatives)
- Experience working at Pharma Domain (Min 2 years)
- Fluent in English
Education:
Bachelor's degree or Equivalent
Languages:
- Fluent in English
- German Language is nice to have
Should you find yourself suitable for this position then send your complete dossier using this link in the advert.
Do not hesitate to contact us for further enquires
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