Beschreibung
Die Pro Informatik ist ein Beratungsunternehmen, das qualitativ hochstehenden Beratungsdienstleistungen in der Informatik und für das Business erbringt. Wir verfügen vor allem über Know-how in der Programmleitung, Projektleitung, Business Analyse sowie im Requirements Engineering, Software Engineering, System Engineering, Test Management und Testdesign.*Tasks* ?
->Advice, plan and design the ITIL (v3) processes around the operation of the existing HPE cloud solution ?
->Creation of customer aligned service management solutions as well as writing of high level and detail concepts of problem analysis processes ?
->Facilitating and co-facilitation of Workshops at customer site ?
->Adaption of the cloud solution and the existing service management tool SCOM
*Deliverables*
->Proven Service Management Skills based on ITIL (v*) ?
->Knowledge of the software used in the cloud solution
o HPE Operations Orchestration
o HPE Cloud System Automation
o HPE Server Automation
o HPE Vertica Database
o HPE ITBA
o HPE VPV
o HPE uCMDB
o HPE Arcsight
o Oracle Database für HPE Server Automation ?
->Knowledge of SCOM ?
->Fluent in German
*Personal skills*
->Good communication skills ?
->Leadership skills