Beschreibung
Position: Mainframe Support Engineer
Location: Zurich, Switzerland
Duration: 6 months +
Job Description:
Skills Required:
Cobol, JCL, CICS, IMS (OR) Control M, SPLUNK
- To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
- To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
- To perform knowledge transition during project enhancements
- To troubleshoot and resolve tickets raised by the clients.
- To undertake training programs for new joiners
- To update self on latest technologies and related areas