Beschreibung
Support Engineer L1 / L2 with profound Splunk knowledge for our Zurich based client in the IT sector.Your experience/skills:
- 3+ years working experience with significant experience within UNIX especially in handling files, searching logs and checking processes
- Extensive experience writing SQL queries in Oracle and Microsoft SQL
- Solid experience analysing Stack Traces and working with Splunk
- Knowledge of MQ, J2EE,.Net systems, Control M batch and Swift Messages are beneficial
- Basic knowledge of banking systems and business flows as well as an ITIL certification would be preferable
- Languages: fluent English and German both written and spoken
Your tasks:
- Developing and guiding the team members in enhancing their technical capabilities and increasing productivity
- Supervising tickets and change requests as well as managing SLAs
- Preparing and submitting status reports for minimizing exposure and risks on the project or closure of escalations
- Working towards continuous improvement and perform root cause analysis on an ongoing basis
Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH11040
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more