Business Administrator SAP CLM (m/f)

Basel  ‐ Vor Ort
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Beschreibung


For our client, a major pharmaceutical company, we are looking for a
Business Administrator SAP CLM (m/f)

Reference: -en
Start: asap
Duration: 6 MM
Place: in the Basel region
Branch: Herstellung von pharmazeutischen Spezialitäten und sonstigen pharmazeutischen Erzeugnissen

Your tasks:
  • Provide first level user support to GCRM and Contract Manager users of GRACE contract management system (SAP CLM)
  • Provide second level user support for escalated GRACE system issues
  • Perform data updates via CLM mass update utilities and maintain CLM master data tables
  • Implementation of Business Admin allowable CLM configuration changes and management of system templates
  • Collaborate with GPP BPMs, SimpleBuy Projects and Legal to define process for proper use of system and on continuous improvement initiatives
  • Use knowledge of business processes, systems, and best practices to optimize system experience for users
  • Support program for training new users on system including development/update of training materials and training
  • Make decisions that impact the effectiveness and efficiency of the GRACE system and the GCRM records team and the GCRM SLAs
  • Examples of decisions to be made are resolution of complex system issues or escalation to IT and eventual resolution; process improvements for business administration process and tools (such as making load process more efficient or providing new tools for GCRM); and approach for update of contract templates
  • Communicate with different departments (in order of frequency): GCRM staff, Contract Managers using GRACE, other CTG BAs, Pharma IT S2P team, LCMH staff, all other users of GRACE


Your qualifications
  • Bachelor’s degree or equivalent in Computer Science, Business, Procurement or related discipline required, or equivalent combination of education and experience
  • Strong experience, preferably in the biotech or pharmaceutical industry with profound experience providing system support
  • Thorough understanding of systems, systems management terminology, methodologies, tools and databases
  • Knowledgeable about contract management systems, SAP CLM specific experience preferred
  • Knowledge of relational databases required, with experience managing large datasets and maintaining data integrity; experience with SQL is a plus
  • Good understanding of contracting and legal business processes
  • Independently able to troubleshoot difficult problems, define requirements, and make decisions of moderately complex scope
  • Strong analytical abilities including ability to link systems logic to business processes
  • Proactive in problem solving, able to foresee interdependencies of system changes on process and vice versa
  • Strong customer focus mentality, drive to ensure system users are successful
  • Collaborative team player with ability to build effective working relationships with peers and stakeholders
  • Strong organizational skills, able to manage multiple, complex tasks/projects and priorities efficiently



Skills:
- Administrator


Keywords: Adminstrator
Start
ab sofort
Dauer
6 MM
Von
Hays AG
Eingestellt
08.06.2017
Ansprechpartner:
Kerstin Werner
Projekt-ID:
1357262
Vertragsart
Freiberuflich
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