Beschreibung
IT Support Coordinator (m/f/d)Are you an experienced IT Supporter Coordinator (m/f) looking for a new project? Our client, a large automatic company offers an interesting and exciting opportunity for freelance as IT Support Coordinator (m/f/d).
Your main taks is supporting our Business Areas on virtual & hybrid events using platforms such as e.g. Bizzabo and Microsoft Teams Live Event. You will be part of a team responsible for applying broad IS technology knowledge and expertise to support global business needs and help solve challenging topics.
Your role as IT Support Coordinator (m/f/d)
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Utilizing your understanding of existing IS technology and business requirements to guide colleagues conducting conferencing and event services. - Assistance in setting up the video events:
- Placing the requests for presenter and moderator privileges setup
- Being a focal point between service manager and service requestor
- Supporting management, maintenance and optimization of IS solutions/services.
- Providing support and guidance during the installation of new IS solutions/services or improvements to existing IS solutions/services.
- Consulting with relevant stakeholders across the business to give advice, ensuring compliance with company IS Enterprise Architecture.
- Providing leadership to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice.
- Jointly with Service Manager to evaluate the requests for meeting setup (decide who can setup the meeting, if it's the right tool for particular case).
- Oversee the events calendar in the organization.
- Preparing & updating informational materials (inside+ webcast web page).
- Plan, schedule and lead periodical webcast trainings.
- SPOC for potential service recipients.
- Ad hoc assistance for Webcast / ECDN Service Owner
- Responsible for the IS event support request process
Required skills
- Preferred a university degree in IT, Business, Marketing, Linguistics etc.
- More than 2 years of experience in event support, end user support, working as Event Coordinator, Helpdesk support with MS technology and/or other collaboration, video meeting technology.
- Sound knowledge of practices of creation, modification support documentation.
- Knowledge of video conferencing equipment.
- Ability to work independently and manage multiple demands on time, in cross-functional, virtual and international teams.
- A collaborative, solutions- and customer-service-oriented approach and strong communication skills.
- Fluency in spoken and written English is a must.
- Experience with Bizzabo and MS Teams platforms are preferred
Further information
- Location: Zurich, Switzerland
- Start date: 01.08.2021
- End date: 30.09.2021
Interested?
If you would like to apply for this project as IT Supporter Coordinator (m/f), please contact Hoa Ha via phone for more information. Or you can apply directly by clicking the Apply button.
We are looking forward to your application.
Sthree Switzerland is acting as an Employment Business in relation to this vacancy.