Beschreibung
I am currently recruiting for a Cisco UCC Engineer for one of the Switzerland's leading technical Technology Companies to be based in Zurich.The successful incumbent will be running technical Cisco components, looking after customers on site and contributing significantly to their satisfaction. Whether it's incident of change management, configuration or release management - you're there to get everything done with your know-how!
Key responsibilities will include:
- Supporting their Cisco VoIP customers for a stable operation
- Fixing problems with Cisco Core System CUCM, Cisco UCCX Contact Center, Cisco Unity Voice Mail, Cisco Analogue Gateway, Cisco PTSN Gateways or Nevotek
- Support 1st & 2nd level support
- Working on & cleaning up Cisco VoIP infrastructures
- Assisting with migration projects
The successful incumbent will possess:
- Know-how in overall ICT solutions as well as in architectures and products from Cisco Collaboration
- Knowledge of Cisco Unified Communication and Collaboration (UCC)
- Several years of professional experience with UCC customer projects (design, implementation as well as conceptual and analytical interpretation)
- Knowledge of SIP, RTP, H.323, MGCP and other protocols
- Very good German & English language skills
Michael Bailey International is acting as an Employment Agency in relation to this vacancy.