Application Supporter (3190)

Vertragsart:
Vor Ort
Start:
10.2015
Dauer:
6 Monate
Ort:
Zurich
Eingestellt:
15.09.2015
Land:
flag_no Schweiz
Projekt-ID:
984819

Warning
Dieses Projekt ist archiviert und leider nicht (mehr) aktiv.
Sie finden vakante Projekte hier in unserer Projektbörse.
For a project at our bank client site in Zurich, we are looking for an experienced

Application Supporter (3190)

Tasks:
• Be responsible for, and master multiple subject matter areas of responsibilities
• Be responsible for, and master major incidents and escalations
• Identify and document best practices within their subject matter areas of expertise
• Provide continuous process improvement suggestions
• Maintain and document Standard Operating Procedures
• Analyse issues and incidents
• Develop workarounds
• Create and run ad hoc reports
• Opportunity to take over special tasks within the team
• On call and weekend work required

Requirements:
• Bachelor's degree in a technical field such as computer science, computer engineering or completed apprenticeship in IT/Computer Science
• Excellent analytical skills, keen perception and accurate working
• Advanced troubleshooting skills
• Must be able to adapt and create non-standard approaches to problem solving
• Solid knowledge in Unix/Linux, SQL and PL/SQL (Oracle)
• Good knowledge of Oracle Forms
• Basic knowledge of Unix command
• Good knowledge of ETL processes (Informatica Power Center) and Scheduler (Control-M)
• Good understanding in role/access rights concepts
• Excel, Visual Basic, Access is a Plus
• IT Customer Service/Problem Management Resolution experience
• English is a must, German is an advantage

Please note: this role is situated in a sensitive area. We can only accept local applicants (EU and Swiss passport holders) with clean records (financial-/ criminal records)! Our client will perform an extensive security screening. Please be aware that this might take some additional time.

Are you ready for a new challenge? We look forward to receiving your CV in MS-Word on