Application Supporter w/ UNIX & SQL Querying (3010)

Vor Ort
6 Monate (Verlängerung möglich)
flag_no Schweiz
Senior Recruiter

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For a project at our banking client in Zurich, we are looking for an

Application Supporter w/ UNIX & SQL Querying (3010)

Our clients application platform is complex and built of a mixture of in-house developed and third party customized systems hosted on a variety of Operating Systems including Solaris, Linux, Windows, and Databases including Oracle, Microsoft SQL Server and Sybase. The applications we support deal with thousands of critical trading and sales transactions each day – from pricing complex Structured Products through to managing Limit Orders in fast moving markets.

We are actively recruiting for motivated and talented people interested joining our clients team who have a strong interest in technology within a financial business setting and are looking for a long-term career with a world-leading global bank.

Primarily, this role will be responsible for providing day-to-day Production Support on a wide variety of incidents and requests to our business clients and technical stakeholders.
Your solutions will directly benefit our internal users and external clients working on critical Trading & Sales systems. We have high expectations from our Production Support team, and rely on them to act as owners of the Production environment.

Key deliverables within this role include:

Managing communication with internal clients within the Business and other IT teams (e.g. Application Development, Technology Infrastructure Services)
Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
Act as a leader during major incidents – helping to engage other teams as required and driving resolution of incidents having major impact to our business
Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs / overseas businesses
Acting as part of a team, you are expected to act as a contributor to positive change – driving process improvements and work-reduction to continue to work towards building a world-leading, cost-effective Production Support organization.

Your qualifications:
The ideal candidate will frequently be required to work within a team of around 5-10 application support analysts, and will use their initiative in making sound decisions and judgments based on their Business and IT experience & knowledge.
Experience with Unix (e.g. handling files, searching logs, checking processes)
Experience with SQL querying (Oracle / Microsoft SQL)
Strong team player
Good listening & spoken communication skills in English
Good problem–solving skills;
Ideally 2-4 years experience required

Are you ready for a new challenge? We look forward to receiving your application in MS-Word on