Application Support Specialist w/ Phoenix II & Murex Experience (80-100%) (2877)

Vor Ort
12 Monate (Verlängerung möglich)
flag_no Schweiz
Senior Recruiter

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For a project at our banking client site, we are looking for a motivated

Application Support Specialist w/ Phoenix II & Murex Experience (80-100%) (2877)

For our clients team "Cross Product Processing – PHOENIX II & Murex Investigations" located in Zurich, we are looking for an IT Application Production Specialist for Phoenix II and Murex.
Phoenix II is a standard Java Application to create, maintain, control, report and chase the status of OTC Derivatives trade Confirmations using the online banking platform of our client.
Murex is a vendor application which is used for lifecycle management and sub-ledger system of OTC IRDs, EQDs and FX/PM Options ,the GUI is a workflow-based system with an underlying Oracle database and a Unix file system.

We offer
- A challenging role as Application Specialist, working as an interface between developers and business support
- Act as investigation support line incident analyst and provide general expertise to investigate, diagnose and apply workarounds and standard solutions
- Close cooperation with 2nd level technical support to clarify questions about the content of incidents or their classification
- Involve 3rd level support for complex issues
- Responsibility to raise change requests to trigger implementation of workarounds or solutions to incidents
- Process ownership for problem management
- Responsibility to contribute to knowledge management process

You offer:
- Graduate degree in Information Technology, Computer Science or related subject; alternatively and relevant work experience in the database area
- Solid IT process management experience as well as experience relating to IT service operation processes
- Experience with Murex (BO)
- Profound experience in Unix are of advantage
- Knowledge of Interest Rate, Equity and Credit derivatives and options are of advantage
- Proven level of personal competences such as communication, sense of urgency, delivery orientation
- Knowledge of P&L systems and back-office accounting are of advantage
- Certifications in ITIL or software management are of advantage
- Fluent English language skills are mandatory, fluent in German is of advantage

Please note: preference will be given to candidates who are already located in Switzerland

Are you ready for a new challenge and immediately available? We look forward to receiving your application in MS-Word on